Remote Support, Calibration & Repair

Product Support

With a dedicated service team we currently maintain our inspection systems worldwide. Depending on the customer and country our technicians also perform on-site maintenance & support in urgent cases.

OEM Experience

Our support team has access to the datasets of our global installed fleet of inspection robots. Issues are tracked and logged in a database.

remote support

Our control units have a remote support software package installed. Customers get support by the push of a button.

team

Our support team works closely with the engineering and design teams. For complex issues everybody works together to find a solution.

Product Services Offering

Reach out to our team to get the support you need.

Remote Support

Our robot control stations come with a pre-installed remote support app. Our support engineers can remotely log in and support the operators in the field.

Repairs & Spare Parts

Depending on customer need & time constraints we can offer either on-site repair, sending a service technician to site, or in-house repair where the system is sent to our premises for repair.

Calibration & Maintenance

According to international standards the calibration interval of NDT inspection equipment is 12 months. We recommend a regular maintenance interval.

Related Products, Services & News

Read more about Inspection Robotics Products & Services. Related news are also listed here.

PTZ HD30

The PTZ HD30 is a powerful, industrial grade camera designed for remote visual inspections. The camera is equipped with a 30x optical zoom, which provides sharp, clear images even at long distances.

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FAST UT

The solution for automated remote Ultrasonic & Phased Array inspection on pipes & drums. Whether you are looking at corrosion mapping or weld inspection – with the modular FAST UT you have a modular inspection system.

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Connect with us

Find out how our products and services can help in your business. Reach out to our sales representatives or ask questions to the technical experts.

Contact Product support

Please fill out the form below and we will have a GE Inspection Robotics Service Expert contact you for your service needs.

Contact Us

Please fill out the form below and we will have a GE Inspection Robotics Representative contact you to discuss your needs.